essieusstore offers a clear and fair refund policy for all eligible orders and products. Refunds are processed for approved return requests in accordance with our return guidelines. Once we receive and inspect the returned item, we will proceed with the refund application. Refunds will be issued to the original payment method used during purchase. Refund processing typically takes 5–10 business days after approval. Original shipping costs are non-refundable unless the return is due to our error. We reserve the right to refuse refunds for items that are damaged, used, or not in resalable condition. For refund questions, please contact our support team at [email protected].

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